---
title: "User Management"
canonical: "https://docs.certero.com/space/CXSM/108299842/User%20Management"
format: markdown
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CerteroX allows you to manage user access to your organization through the following features:

- User Settings determine a user's level of access to **platform features and settings**.
- User Roles multi-select a group of user’s to determine a role to assign to them.

To manage these, go to the settings area on the CerteroX menu: 

![image-20250718-100810.png](media://dca18eb4-4c36-4f3a-8f57-449ff2e8f6e1)

and select ‘User Settings’

![image-20250718-100921.png](media://57e2daaa-dcfd-4dd9-8490-f37144fc4aec)

You will be able to view user’s by status and role, depending on your User Role.

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# User Roles

CerteroX supports seven types of user roles, ordered by privilege level (lowest to highest):

| Role | Description |
| --- | --- |
| None | No role assigned |
| User | View-only access to dashboards and reports |
| ContentManager | Can edit application data, contacts, reviews |
| ReportViewer | Access to reports and analytics |
| Auditor | Access to audit logs and history |
| SaasAppAdmin | Full application and plugin management |
| SMPAdmin | Full platform control including user management |

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# Viewing and Managing your Users

If you are a SMPAdmin, you can view a list of all users in your organization on the Users Settings page.